FAQ

❓ Frequently Asked Questions (FAQ)

🛍 How does the Disneyland Paris personal shopper service work? You tell us which products you want. We buy them directly from the official Disneyland Paris stores and then ship them to you.

💸 Are the prices higher than in the park? No. You only pay the official price displayed in the Disneyland Paris stores, with no extra charge.

📦 What additional costs should I expect? Only shipping costs are added to your purchase total. They vary based on the weight, volume, and destination of your package.

💳 What payment methods do you accept? We accept payments by credit card, bank transfer, and via Alma (installments).

⏱ How soon will I receive my order? Shipments are made within 5 to 7 business days after your items are purchased. The exact delivery time then depends on the chosen carrier.

❌ What happens if a product is out of stock? If the requested item is unavailable, you will be refunded immediately.

🌍 Do you ship internationally? Yes, we ship worldwide. Shipping costs are calculated based on the destination.